Showing posts with label SaaS. Show all posts
Showing posts with label SaaS. Show all posts

Friday, March 14, 2008

Who uses analytics?

Analytics have been around for many years with a stigma of overwhelming and hard to create. That stigma will be crushed in the future, and mash-up technology is going to make analytics the next technology wave.

Analytics have such a vast amount of purpose, from key metric or performance measurement to predicting future trends. Within business or enterprise organizations, analytics are created within Business Intelligence (BI) software. However for BI software to work effectively, it relies on data warehousing and ETL procedures. Some of the BI software vendors are moving into the mash-up world, but still require expensive software licensing.

Analytics are best viewed within a dashboard as a widget or gauge. These widgets display graphs, charts, maps, or any type of graphic of information about your data. My favorite metric to show performance is simply the 3 category traffic light which simply displays good (green), bad (yellow), and ugly (red). Microsoft Excel provides some of the easiest analytic widgets with its charting wizard.

Well, as you may have guessed, I am searching for the perfect analytic mash-up service. I am looking for a graphing service that allows mash-ups to personal data without programming and for free. I have found websites (I will post them at a later time) that speak of this service, calling it mashboards. The closest free service I have found so far is a company called http://www.swivel.com/. This is a neat sight, mainly as a social community site (which I will discuss later), that allows uploading data to feed automatically into charts. At this time, they do not allow RSS feeds, or mash-ups; but their site includes hints mash-up may be in the future. If you know of any other sites, please leave a comment with an URL. I will create a mash-up for the blog with my Work Request system.

An analytic application I am gaga about is Google Analytics. This is an incredible application. I can't believe how easy it is. I have seen applications such as this cost hundreds of thousands of dollars, and here it is free. All the user has to do is add about 7 lines of code to each of their web pages, and instantly this SaaS program tracks:

  • who is visiting your site
  • where they are coming from (location!)
  • how long they where on your site
  • what pages are most visited
  • which links are most clicked
  • how they got to your site - directly, search engine, or link
  • the search words used to get to your site
  • the search engine, operating system, connection speed, screen resolution

All with a dashboard and widget interface. Just an amazing application. It does allow drill down to gain more facts, however, it does not allow drill down by using the graphics. The user must click the "reports" link underneath each graphic.

I have no complaints considering the price. The perfect analytics application is Google Analytics and the sourced data of your choice. Hence, a mash-up of your data to this service.

Analytics will definitely be the next wave of "must have" features for the online user to the enterprise. People are really catching on to using data to drive decisions (d3), and mash-up technology is only going to make analytics much more prominent.

Saturday, January 26, 2008

Why is SaaS important to me?

Software as a service, also referred to as cloud computing, will be the most important manner to purchase software in the future. Gone will be the days when enterprise solutions require teams of technologists to implement and maintain software for their organization.

To understand where this technology is already affecting our lives, it is as simple as understanding how you utilize Google's or Yahoo's email. Google has even gone forward with their Docs software which allows a user to never need to purchase office software again.

One mind-blowing trend of ease and functionality is http://www.zoho.com/. They have a SaaS application called Creator that is a simple drag and drop developer application to provide input and storage on your website. And its free! It allows you to view the data in spreadsheet format and also edit. I am particularly interested because the technology of the past required servers, server software, deep programming, domain name, etc ... hours to create one input box. Now, you can have it in less than one minute. I used this service to create a web Work Request System for my HOA.

Saturday, January 12, 2008

Future Technologies

I have decided to add more technology speak to this blog. As I account for more research in understanding today's trends, I notice more and more the future of technology. I have in particular noticed the importance of these technologies in our future:

  • user generated content (UGC)
  • software as a service (SaaS)
  • mash-up
  • social networking or social communities
  • virtual world
  • search engine optimization (SEO)
  • analytics (BI)
  • location (GIS)

These technologies are inherently disparate, but because of mash-ups they are becoming more integrated and the demand to put their functionality together is great. In the future I will blog about the importance of each one. It is inherently important for companies to make money to include these technologies in their products.